ThinkIQBook a discovery call
Boutique automation, Ottawa

We turn your team's manual busywork into systems that run themselves.

We work with growing businesses to find the recurring, manual processes quietly costing them time and money. Then we build the systems that take them off your plate for good.

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Before: Undocumented, manual, error-proneAfter: Defined, automated, monitored
Sound familiar?

Most of the businesses we talk to don't have one big problem. They have five small ones, repeated every week.

  • DATA ENTRY

    Someone retypes the same information from one system into another—orders, contacts, line items—by hand, every day.

  • INVOICING

    Invoices, POs, or contracts get created one at a time, with details copied and pasted from somewhere else.

  • REPORTING

    A weekly or monthly report means pulling numbers from two or three different tools and assembling them by hand.

  • ONBOARDING

    New clients, vendors, or staff go through the same setup checklist manually, every single time.

  • FOLLOW-UP

    Leads, requests, or renewals sit in an inbox until someone has a free hour to deal with them.

How we work

Three stages. No long contracts, no surprises.

01. AUDIT

Discovery Audit

We spend time inside your business, mapping exactly where time and accuracy are being lost. Fixed fee, defined scope—you get a clear picture either way, even if we don't move forward.

02. BUILD

Scoped Build

If it makes sense, we design and build the automation. Priced for the project before we start, so the cost is agreed up front, not by the hour.

03. SUPPORT

Ongoing Support

Once it's running, we're available to maintain, adjust, or extend the system as your business changes. Entirely optional, and only if it's useful to you.

What's possible

We haven't published our own numbers yet. Here's what's been documented elsewhere.

These results come from independently reported case studies of similar businesses automating similar processes. We're sharing them because the pattern is consistent, and we believe the same opportunity exists inside most growing businesses.

15 hrs → 2 hrs / week
Time spent creating contracts and agreements, after automating document generation.
SOURCE: AGENCY CASE STUDY, 2025
306 hrs / year
Manual admin time recovered for a logistics firm by automating inventory and invoicing.
SOURCE: AGENCY CASE STUDY, 2025
8 days → 3 days
Reduction in invoice processing time after automating accounts payable.
SOURCE: AP AUTOMATION INDUSTRY DATA, 2025
~150× faster
Lead processing time, comparing manual handling to an automated workflow.
SOURCE: WORKFLOW AUTOMATION STUDY, 2026

Sources available on request.

A closer look

How 15 hours of contract work became 2

This example is from a documented case study in the industry. We're walking through it because the problem behind it shows up in almost every business we talk to. Once you see how it gets solved, you start spotting the same shape in your own week.

Before
15 hrs / week
After
2 hrs

The automation replaced the repetitive copying, not the judgment. Here's what the contract lifecycle looks like:

Human decision

A deal reaches the stage where a contract is needed.

Someone decides: it's time to formalize this. This judgment call stays human.

Automated

The client and deal details are pulled straight from the CRM, where they already live.

Before: someone would manually retype every detail. Now: the system pulls it directly, every field correct, every time.

Automated

Details drop into the template, and the document goes out for e-signature.

Before: manual verification of every field, then sending. Now: one button, one outcome.

Human oversight

Once signed, the CRM updates itself, and anyone who has gone quiet gets flagged.

The system handles the data sync and sends alerts, but someone still owns the relationship. Still decides next steps.

15 hrs → 2 hrs / weekPlus a reported 13% more deals closed, because contracts went out the same day instead of waiting for a free afternoon.
SOURCE: AGENCY CASE STUDY, REPORTED FIGURES, 2025

Now find it in your business

The win had nothing to do with contracts. It came from one pattern: the same information retyped from one system into another, by hand, over and over. Pick where it is hiding for you.

Where the copying hidesA customer asks for a quote. Someone copies their details and your pricing into a document by hand, every single time.
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Why a boutique practice

Most businesses this size don't need a digital transformation program. They need someone to sit down, understand exactly how work happens in their office, and fix the parts that are obviously broken—without months of meetings or a rotating cast of consultants.

That's why we work with one client at a time. The person who audits your business is the same person who builds the system and stands behind it afterward. No hand-offs, no account managers, no juniors learning on your dime.

Get started

Curious what this would look like inside your business?

A discovery audit is the easiest way to find out—fixed scope, fixed fee, and a clear report at the end regardless of what you decide next.